Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Data You Provide Directly

• Contact Information: Name, surname, email address, telephone number, company name
• Enquiry Information: Details about the services you are interested in, project descriptions, messages sent through contact forms
• Commercial Information: Quotation requests, service preferences

2.2 Data Collected Automatically

• Technical Data: IP address, browser type, operating system, access date and time
• Navigation Data: Pages visited, time spent on the site, links clicked
• Cookies and Similar Technologies: See our Cookie Policy for more details

3. Purposes of Processing and Legal Basis

We process your personal data for the following purposes:

3.1 Providing Services

• Purpose: Processing quotation requests, responding to enquiries, providing industrial services
• Legal Basis: Contract execution or pre-contractual measures

3.2 Commercial Communication

• Purpose: Sending information about services, promotions, news
• Legal Basis: Consent (may be withdrawn at any time)

3.3 Website Improvement

• Purpose: Analysing site usage, improving user experience
• Legal Basis: Legitimate interest

3.4 Legal Compliance

• Purpose: Fulfilling legal and regulatory obligations
• Legal Basis: Legal obligation

4. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service Providers: IT companies, hosting services, email platforms (who process data on our behalf)
• Legal Authorities: When required by law or to protect our legal rights
• Business Partners: Only with your explicit consent for specific purposes

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:

• Contact Data: Retained for the duration of the business relationship plus the legal limitation period
• Marketing Data: Retained until consent is withdrawn or you object
• Technical Data: Typically retained for 12-24 months

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

8. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. You can manage your cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

10. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority. In Spain, this is the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD).

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: